Microsoft KB Archive/235244

Knowledge Base

XCLN: Error Message: Text Formatting Command Is Not Available

Article ID: 235244

Article Last Modified on 11/3/2004

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APPLIES TO

• Microsoft Outlook 98 Standard Edition
• Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q235244

SYMPTOMS

When you open a message in Microsoft Outlook, the following error message may be displayed:

Text formatting command is not available. It may not be installed correctly. Please install Outlook again. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program.

CAUSE

There is a problem with the installation of Microsoft Internet Explorer.

RESOLUTION

To resolve this problem, remove Internet Explorer and reinstall it. To remove Internet Explorer:

1. In Control Panel, double-click Add/Remove Programs.
2. Click the Install/Uninstall tab, and then click Microsoft Internet Explorer.
3. Click Add/Remove, and then follow the instructions to remove Internet Explorer.

For additional information about how to install Internet Explorer, click the article number below to view the article in the Microsoft Knowledge Base:

170993 How to Install Internet Explorer 4.0

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Additional query words: OL98 8.5

Keywords: kbbug kbnofix KB235244

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