Article ID: 234176
Article Last Modified on 1/24/2007
APPLIES TO
- Microsoft Works 6.0
- Microsoft Works 2000 Standard Edition
- Microsoft Works 4.5 Standard Edition
- Microsoft Works 4.0 Standard Edition
This article was previously published under Q234176
SYMPTOMS
When you attempt to select a font from the Fonts box on the Microsoft Works toolbar, some fonts may not be listed.
CAUSE
This behavior can occur if the Ttfcache file is damaged.
RESOLUTION
To resolve this issue, restart Microsoft Windows in Safe mode, and then restart Windows normally. To do this, use the appropriate method for your version of Windows.
Microsoft Windows 95
Restart the computer. When you see the "Starting Windows 95" message, press the F8 key, and then select Safe Mode from the Startup menu. When Windows starts in Safe mode, click OK, and then restart the computer normally.
Microsoft Windows 98
Restart your computer, press and hold down the CTRL key when your computer completes the Power On Self Test (POST), and then select Safe Mode from the Startup menu. When Windows starts in Safe mode, click OK, and then restart the computer normally.
MORE INFORMATION
The Ttfcache file is a hidden file in the Windows folder that is automatically rebuilt when you start Windows in Safe mode and then restart the computer normally. It is also automatically rebuilt when you delete the Ttfcache file, and then restart Windows normally.
For additional information about how to resolve issues with missing TrueType fonts, click the article number below to view the article in the Microsoft Knowledge Base:
133732 Missing TrueType Fonts in Fonts Folder or Programs
Additional query words: 4.00 4.50 w_works works2000 works6 w2001 wks deleted blank true type
Keywords: kbenv kbfaq kbprb KB234176
