Article ID: 232413
Article Last Modified on 10/12/2007
APPLIES TO
- Microsoft Comfort Curve Keyboard 2000
- Microsoft Internet Keyboard
- Microsoft Internet Keyboard Pro
- Microsoft Habu Laser Gaming Mouse
- Microsoft IntelliMouse Explorer for Bluetooth 2.0
- Microsoft IntelliPoint 6.1
- Microsoft IntelliPoint 6.0
- Microsoft IntelliPoint 5.2
- Microsoft IntelliPoint 5.1
- Microsoft IntelliType Pro 6.1
- Microsoft IntelliType Pro 6.0
- Microsoft IntelliType Pro 5.5
- Microsoft IntelliType Pro 5.4
- Microsoft IntelliType Pro 5.3
- Microsoft IntelliType Pro 5.2
- Microsoft IntelliType Pro 5.1
- Microsoft IntelliType Pro 1.0
- Microsoft Laser Mouse 6000
- Microsoft Natural Keyboard Pro
- Microsoft Natural Wireless Laser Mouse 6000
- Microsoft Outlook 2001 for Mac
- Microsoft Optical Desktop Elite for Bluetooth
- Microsoft Wireless Desktop
- Microsoft Wireless Entertainment Desktop 7000
- Microsoft Wireless Laser Desktop 6000
- Microsoft Wireless Laser Mouse 6000
- Microsoft Wireless Notebook Laser Mouse 6000
- Microsoft Wireless Notebook Optical Mouse 4000
- Microsoft Wireless Optical Desktop 1.0
- Microsoft Wireless Optical Desktop Pro 2.0
- Microsoft Wireless Optical Desktop for Bluetooth
- Microsoft Wireless Optical Desktop 2.0
- Microsoft Wireless Optical Desktop Elite
- Microsoft Wireless Optical Desktop Pro 2.0
- Microsoft Wireless Optical Desktop 4000
- Microsoft Wireless Optical Desktop 3.0
- Microsoft Wireless Optical Desktop 5000
- Microsoft Wireless Optical Mouse 2.0
- Microsoft Wireless Optical Mouse 3000
- Microsoft Natural Ergonomic Desktop 7000
This article was previously published under Q232413
SYMPTOMS
When you try to install the Microsoft IntelliType Pro software, you may experience symptoms that resemble the following symptoms:
- You receive an error message that resembles the following error message on a blue screen:
In this error message,
cd-romis the drive letter of your CD-ROM drive. - You receive an error message that resembles the following error message:
CAUSE
This issue may occur if you remove the IntelliType Pro software CD-ROM from the CD-ROM drive during setup.
RESOLUTION
To prevent this issue, do not remove the IntelliType Pro software CD-ROM from your CD-ROM drive until setup is complete.
MORE INFORMATION
For more information about how to troubleshoot CD-ROM read errors, click the following article number to view the article in the Microsoft Knowledge Base:
218617 How to troubleshoot CD-ROM or DVD-ROM read issues
Additional query words: 1.00 mnkpro crash freeze quits installs installation MNK Pro
Keywords: kberrmsg kbhardware kbsetup kbprb KB232413
