Article ID: 230660
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q230660
SYMPTOMS
After you log on to a Systems Management Server (SMS) 1.2 client, the Package Command Manager dialog box may appear and remain open even though there are no jobs scheduled to run.
The symptoms of this problem are similar to those described in the following Microsoft Knowledge Base article, but the cause is different and applying SMS Service Pack 3 or 4 does not solve the problem:
174460 PCM Introduction Dialog Box Does Not Close Automatically
CAUSE
This behavior occurs if Smsrun16.exe or Smsrun32.exe appears twice in the "Load=" line in the Win.ini file or the Load entry in the client registry (HKCU\Software\Microsoft\Windows NT\currentversion\windows\load).
This situation can occur after a client reinstallation or upgrade.
WORKAROUND
To work around this behavior, remove one of the instances of Smsrun16 or Smsrun32. After you do so, the Package Command Manager dialog box does not remain open unless jobs are available to run.
Additional query words: prodsms pcmwin maximize minimize close
Keywords: kbprb KB230660
