Article ID: 229999
Article Last Modified on 11/13/2003
APPLIES TO
- Access Software Links LS 1998 Edition
- Microsoft Links LS 1999
- Microsoft Tex Murphy: Overseer
This article was previously published under Q229999
SYMPTOMS
When you start one of the programs listed at the beginning of this article, you may experience either of the following symptoms:
- The screen may turn black.
- The screen may flash or blink repeatedly.
In addition, the game may stop responding (hang).
CAUSE
This behavior can occur if your video adapter does not support Microsoft DirectX.
RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
To determine the manufacturer and model of the display adapter installed in the computer, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- Click the Device Manager tab.
- Click View Devices By Type.
- Click the PLUS SIGN (+) next to Display Adapters to expand the branch.
- Note the manufacturer and model of the display adapter listed in the Display Adapters branch.
- Click Cancel, and then close Control Panel.
Additional query words: 1.00 access linksls golf tm os flashing blinking blank crash flicker
Keywords: kbprb kbfaq kbdisplay KB229999
