Article ID: 229648
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q229648
SYMPTOMS
If you create a message using the Chinese Traditional version of an e-mail client and send the message to a computer that is running the U.S. version of Microsoft Exchange Server, and then a rule is applied that forwards the message, the Sent field in the copy of the original message that is included in the forwarded message may be displayed similar to the following:
????: date
where date is the date on which the original message was sent. That is, the word "Sent" is displayed as four question marks.
Note that this problem only occurs when the rule is processed on the server. If you are running the Internet Mail Only (IMO) version of Microsoft Outlook 98 or the rule is configured to notify you using a specific message, the rule is not processed on the server. However, the problem occurs regardless of whether the original message is formatted as plain text, Rich Text Format (RTF), or Hypertext Markup Language (HTML).
CAUSE
This problem occurs when the server uses the wrong code page conversion routine while converting the original message.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: MDB
| File name | Version |
|---|---|
| Store.exe | 5.5.2587.0 |
| Mdbmsg.dll | 5.5.2587.0 |
| Gapi32.dll | 5.5.2587.0 |
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Additional query words: cht cpid rules wizard inbox assistant
Keywords: kbhotfixserver kbqfe kbbug kbfix KB229648
