Microsoft KB Archive/228809

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Knowledge Base


Article ID: 228809

Article Last Modified on 11/15/2004



APPLIES TO

  • Microsoft Works 4.5 Standard Edition
  • Microsoft Works 4.5a
  • Microsoft Works 4.0 Standard Edition
  • Microsoft Works 4.0a



This article was previously published under Q228809

SYMPTOMS

When you attempt to print a Works 95 word processing document containing bullets, the bullets may not be printed correctly.

CAUSE

This behavior can occur if your printer replaces the TrueType font you are using in the document with the default printer font.

RESOLUTION

To work around this issue, configure your printer to print using only TrueType fonts. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Printers.
  2. Right-click your printer, and then click Properties.
  3. On the Font or Fonts tab, click to select the Always Use TrueType Fonts or Print TrueType As Graphics check box, and then click OK.

NOTE: If you cannot configure your printer to print using only TrueType fonts, you may need to obtain a later version of your printer driver. Contact your printer manufacturer for information about how to obtain the latest driver for your printer.

For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


STATUS

Microsoft has confirmed that this is a problem in Microsoft Works versions 4.0 and later.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



Additional query words: 4.00 4.50 wks w_works garbled wrong text character list

Keywords: kbbug kbprint kbenv kb3rdparty kbpending KB228809