Microsoft KB Archive/228752

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Err Msg: The Service Could Not be Started Because It Is Not Correctly Configured

Article ID: 228752

Article Last Modified on 6/23/2005



APPLIES TO

  • Microsoft Internet Information Server 4.0



This article was previously published under Q228752

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

When you run either the New Web Site Wizard or the New FTP Site Wizard, and accept the default IP Address and TCP Port values provided by the wizard, the following error occurs when you try to start the new Web site.

The service could not be started because it is not correctly configured. Make sure that its server bindings do not conflict with other sites running on the same machine.

CAUSE

Because the wizard defaults to the IP Address and TCP Port values that are already in use by the default Web (or FTP) site, the new site attempts to use the same settings. IIS does not allow this, because each site must be uniquely identified by an IP Address, TCP Port number, or Host Header.

RESOLUTION

Specify a different IP Address, TCP Port number, or add a Host Header for the new site. To do this, perform the following steps:

  1. Start the Internet Service Manager (ISM), which loads the Internet Information Server snap-in for the Microsoft Management Console (MMC).
  2. Right-click the new service, and then click Properties on the Context menu.
  3. For a Web site, click the Web Site tab.


For an FTP site, click the FTP Site tab.

The default Web site uses TCP Port 80, and the default FTP site uses TCP Port 21.

For additional information, see the following article or articles in the Microsoft Knowledge Base:

190008 HOW TO: Use Host Header Names to Host Multiple Sites from One IP Address in IIS 5.0



(c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin Zollman, Microsoft Corporation.



Additional query words: hostheader akz

Keywords: kbprb kbpending KB228752