Article ID: 227044
Article Last Modified on 10/23/2007
APPLIES TO
- Microsoft Graphics Studio Greetings 99 Standard Edition
- Microsoft Graphics Studio Home Publishing 99
This article was previously published under Q227044
SYMPTOMS
When you attempt to install either of the programs listed at the beginning of this article, you may receive the following error message at the end of the installation process:
CAUSE
This behavior can occur if one of the following files is missing, damaged, or an incorrect version:
- Oleaut32.dll
- T2embed.dll
- Urlmon.dll
RESOLUTION
These files are installed by Microsoft Internet Explorer. To resolve this issue, use the appropriate method for your operating system and version of Internet Explorer.
Internet Explorer 4.01 SP1 on Microsoft Windows 98
Use System File Checker to extract these files from the Windows 98 CD-ROM.
For information about how to use System File Checker to extract system files, please see the following article in the Microsoft Knowledge Base:
185836 Description of the System File Checker Tool (Sfc.exe)
Internet Explorer 4.01 SP1 on Microsoft Windows 95
Remove Internet Explorer and then reinstall Internet Explorer from the Greetings 99 or Home Publishing 99 Disc 1 CD-ROM. To reinstall Internet Explorer, double-click the following file on the program CD-ROM
<cd-rom>:\MHP\IE401SP1\Ie4setup.exe
where <cd-rom> is the drive letter of your CD-ROM drive.
For additional information about how to remove Internet Explorer 4.01, please see the following article in the Microsoft Knowledge Base:
174265 How to Uninstall Internet Explorer 4.0
Internet Explorer 5
You may be able to resolve this issue by running the Internet Explorer 5 Repair Tool.
If running the Internet Explorer Repair Tool does not resolve the issue, remove and then reinstall Internet Explorer 5. You can reinstall Internet Explorer 5 from the following Microsoft Web site:
For information about how to remove Internet Explorer 5, please see the following article in the Microsoft Knowledge Base:
217344 How to Uninstall Internet Explorer 5
Additional query words: 4.01 5.00 gr99 greet99 hp99 ie4 ie5
Keywords: kbenv kberrmsg kbinterop kbprb KB227044
