Microsoft KB Archive/226985

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OLEXP: Closing Windows Address Book While Composing a Message Closes Message

Article ID: 226985

Article Last Modified on 11/14/2003



APPLIES TO

  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.01 Service Pack 2



This article was previously published under Q226985

For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express


SYMPTOMS

If you create a new message from within Windows Address Book and then quit Windows Address Book, the message you created is also closed. You receive no prompt when the new message is closed. You may lose any text contained in the new message.

CAUSE

Windows Address Book mistakenly closes the new message.

RESOLUTION

To work around this issue, do not quit Windows Address Book while you are composing a message that was created from within Windows Address Book.

Or, you can close the message and click Yes when you are prompted to save the message. You can then quit Windows Address Book and continue editing the message by opening it from the Drafts folder.

STATUS

This problem was corrected in Outlook Express version 5.


Keywords: kbprb KB226985