Article ID: 226328
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q226328
SYMPTOMS
After you apply Service Pack 2 for Microsoft Exchange Server 5.5, Outlook Web Access (OWA) may stop and produce the following Drwtsn32.log:
Application exception occurred:
App: Inetinfo.DBG (pid=333)
When: 4/8/1997 @ 15:27:56.295
Exception number: c0000005 (access violation)
CAUSE
OWA stops responding (crashes) trying to render a custom view.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: OWA
| File name | Version |
|---|---|
| Cdohtml.dll | 5.5.2585.0 |
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
MORE INFORMATION
The stack trace created will appear as:
FramePtr RetAddr Param1 Param2 Param3 Function Name<BR/>
06b9f9b4 0532f9b8 00000000 766f6094 057c92d0 CDOHTML!CTableView::IsSameAs+0x97({...})<BR/>
06b9f9e8 7676562f 057c92d0 0000004c 00000004 CDOHTML!??1type_info@@UAE@XZ+0x14c4<BR/>
06b9fa78 052de282 00167724 057c92d0 0000013d 0x7676562f<BR/>
06b9faa4 05300ab7 057c92d0 0000013d 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...})<BR/>
06b9facc 6b60d1e1 057c92d0 0000013d 6b641458 CDOHTML!Invoke+0x37({...})<BR/>
06b9fb54 6b60d42f 04b05c60 057c92d0 0000013d VBSCRIPT!InvokeDispatch+0x145<BR/>
06b9fb78 6b603d8e 04b05c60 057c92d0 0000013d VBSCRIPT!InvokeByName+0x41<BR/>
0697e994 00610053 0065006d 00730041 00000000 VBSCRIPT!CScriptRuntime::Run+0x17bc<BR/>
Keywords: kbqfe kbhotfixserver kbbug kbfix KB226328
