Microsoft KB Archive/226114

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SMS: Advertisement Fails When Sent to Win95 & Win98 Users in More Than 10 Groups

Article ID: 226114

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition



This article was previously published under Q226114

SYMPTOMS

Windows 95 and Windows 98 users do not receive advertisements made to user groups if the user belongs to 11 or more global user groups.

An example of a successful advertisement (ODPWnt9X.log on a Windows 95 client computer under windir\Ms\Sms\Logs) may look like the following:

   ===================
   TEST        : **AddOffers**~
   TEST        : Local path "C:\WIN95\MS\SMS\clicomp\SWDist32\CAP\"~ 
   TEST        : First Site is "KRP"~  
   TEST        : **MergeAll**~  
   TEST        : **MergeOffers**~  
   TEST        : First Site is "KRP"~  
   TEST        : Store site code "KRP"~  
   TEST        : User Group is "OPALSHOP\DOMAIN USERS"~  
   TEST        : Lookup: "OPALSHOP\DOMAIN USERS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 0 "OPALSHOP\MMCUsers"~ 
   TEST        : User Group is "OPALSHOP\DOMAIN ADMINS"~  
   TEST        : Lookup: "OPALSHOP\DOMAIN ADMINS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 0 "OPALSHOP\MMCUsers"~  
   TEST        : User Group is "OPALSHOP\SMS ADMINS"~  
   TEST        : Lookup: "OPALSHOP\SMS ADMINS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 0 "OPALSHOP\MMCUsers"~ 
   TEST        : User Group is "OPALSHOP\SMS TESTERS"~  
   TEST        : Lookup: "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Found "KRPPFPTH.INS"~  
   TEST        : Record: "KRP20003,KRP00011~~"~  
   TEST        : User Group is "(null)"~  
   TEST        : **LoadOffers**~  
   TEST        : First Site is "KRP"~  
   TEST        : Translate Offer TestApp~
   ==============================
                

The User Group is "(null)" entry is normal and it should only occur after all the user groups have been evaluated.

In an unsuccessful advertisement, the user groups are not be evaluated and the only entry seen is the User Group is "(null)" entry.

CAUSE

The buffer size allocated to evaluate groups is not large enough for more than 10 groups.

WORKAROUND

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1.


Additional query words: prodsms sms20 swdist

Keywords: kbqfe kbhotfixserver kbbug kbfix kbsoftwaredist KB226114