Article ID: 225867
Article Last Modified on 1/24/2007
APPLIES TO
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 5.0
This article was previously published under Q225867
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you import e-mail messages from Microsoft Outlook Express 5, you may receive any of the following error messages:
CAUSE
This behavior can occur if the Messages.ods file is not in the folder that is specified for it in the Windows registry.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, use one of the following methods:
If You Do Not Want to Save Your E-Mail Messages
If you do not want to save your e-mail messages in Outlook Express 5, rename the Messages.ods file.
For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming Files Help topic.
If You Want to Save Your E-Mail Messages
If you want to save your e-mail messages in Outlook Express 5:
- Find out which folders contain the Messages.ods file and the .dbx files:
- Click Start, point to Find, and then click Files or Folders.
- In the Named box, type messages.ods *.dbx, and then click Find Now.
- Move the Messages.ods file into the same folder that contains the .dbx files.
For information about how to move files, click Start, click Help, click the Index tab, type moving files, and then click Display. - Use Registry Editor to delete the ConvertedToDBX value in the registry:
- Click Start, click Run, type Regedt32, and then click OK.
- Double-click to expand the HKEY_CURRENT_USER folder, expand the Identities folder, and then expand the {clsid} folder.
- Expand the Software folder, expand the Microsoft folder, and then expand the Outlook Express folder.
- Expand the 5.0 folder, and then click the ConvertedToDBX value.
- On the Edit menu, click Delete, and then click OK.
- Quit Registry Editor.
- Restart your computer, and then start Outlook Express.
Additional query words: 4.00
Keywords: kberrmsg kbenv kbnetwork kbprb KB225867
