Article ID: 225058
Article Last Modified on 8/27/2002
APPLIES TO
- Microsoft PowerPoint 97 Standard Edition
This article was previously published under Q225058
SYMPTOMS
When you open a PowerPoint for Windows 95, version 7.0 presentation in PowerPoint 97, you may notice your formatted characters have been substituted with different, incorrect fonts. The text will appear incorrectly.
For example, with the ZapfDingbats font, checkmarks will become boxes, or the number four.
CAUSE
A PowerPoint for Windows 95, version 7.0 presentation that contains ZapfDingbats printer font characters (from a PostScript printer) will substitute Monotype Sorts if a PostScript printer is not present. In PowerPoint 97, when a presentation containing ZapfDingbats printer font characters is opened, PowerPoint 97 may substitute another random symbol font instead of Monotype Sorts if a PostScript printer is not present, which may cause the ZapfDingbats characters to display incorrectly.
WORKAROUND
To workaround this problem, use one of the following methods.
Method 1: Replace Fonts
For more information about Replacing Fonts, click the Office Assistant, type how do i replace fonts, click Search, and then click to view "Replace fonts throughout a presentation."
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, click the article number below to view the article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Method 2: Install a Postscript Printer
To install new print drivers, point to Settings on the Windows Start menu, and click Printers. Double-click the Add Printer icon, and follow the onscreen instructions given by the wizard to install a Postscript printer.
STATUS
Microsoft has confirmed that this is a problem in Microsoft PowerPoint 97 for Windows.
Additional query words: missing blocks boxes squares
Keywords: kbbug kbnofix kbfont KB225058
