Article ID: 224921
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q224921
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you attempt to start Outlook, you may receive the following error message:
CAUSE
You installed Microsoft Office 2000, including Symantec Fax Starter Edition, to a folder containing an apostrophe (') in the name. Symantec Fax Starter Edition cannot be installed to a folder with an apostrophe in the name.
RESOLUTION
Install Office to a folder that does not contain an apostrophe in the name.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Additional query words: OL2K
Keywords: kbbug kbpending KB224921
