Article ID: 224912
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q224912
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When attempting to use the Symantec Fax Starter Edition for the first time, you may receive the following message in the Modem Configuration Wizard:
The wizard will not complete successfully from this point.
CAUSE
You chose either the Run from Network or Run from CD option during the installation of Outlook. Symantec Fax Starter Edition is not installed properly in this mode.
RESOLUTION
Reinstall Outlook and choose Run from My Computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The Reglib32.dll file, noted as missing in the error message, may actually be installed on your computer. When you install Outlook in the Run from Network mode, the setup program attempts to install the fax program locally on your computer, but it will not run properly in this mode.
Additional query words: OL2K
Keywords: kbbug kbpending KB224912
