Article ID: 224769
Article Last Modified on 12/6/2000
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q224769
SYMPTOMS
When you print a calendar from the Calendar Wizard, the text for the month and year may not print.
NOTE: This problem occurs when you select the Boxes & borders calendar style in the Calendar Wizard.
CAUSE
The Hewlett-Packard LaserJet 6P printer driver installed by Microsoft Windows 98 or installed from the disk provided by Hewlett-Packard with the printer does not print white text on a black background (reverse text color).
NOTE: Microsoft Windows 98 installs version 1.20 of the Hewlett-Packard LaserJet 6P printer driver.
WORKAROUND
Download and install the 1.30 or later version of the Hewlett-Packard LaserJet 6P (PCL) printer driver from Hewlett-Packard.
After the printer driver has been updated, do the following steps in Word:
- On the File menu, click Print.
- In the Print dialog box, click Properties.
- On the Fonts tab, click to select Download TrueType fonts as outline soft fonts.
- Click OK to close the HP LaserJet 6P properties dialog box.
STATUS
Microsoft has confirmed that this is a problem in the Hewlett-Packard LaserJet 6P printer driver version 1.20 for Microsoft Windows 95/98.
MORE INFORMATION
A new version of the Hewlett-Packard LaserJet printer driver can be downloaded from the Hewlett-Packard Web site at the following Web address:
For information about how to contact Hewlett Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additional query words: hp hplj hplj6p
Keywords: kbbug kbnofix KB224769
