Article ID: 224744
Article Last Modified on 11/24/2003
APPLIES TO
- Microsoft Excel 2000 Standard Edition
- Microsoft Word 2000 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft Publisher 2000 Standard Edition
This article was previously published under Q224744
SYMPTOMS
When you attempt to import a Tagged Image Format File (TIFF) graphic file, you may receive an error message indicating that the file format is not recognized, or a filter error. For example, you may receive this error message
where drive:path\filename represents the path and file name of the image that you are trying to import.
CAUSE
You may receive this error message if the uncompressed file size of the TIFF graphic exceeds 16 megabytes (MB). Note that most graphic files are stored in a compressed format. This means that although a file may appear to be smaller than 16 MB, it may exceed the 16 MB limitation when it is being uncompressed during the import process, and so the process fails.
This is basically a filter limitation, although a number of other factors, such as the amount of available hard disk space or random access memory (RAM), may also affect whether or not you can import the image successfully.
WORKAROUND
Open the image in a graphics-editing program, such as Microsoft PhotoDraw, and either save the picture in a different graphics format, such as Joint Photographic Experts Group (JPEG) or Portable Network Graphics (PNG), or resize the picture to a smaller size and resave it.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
REFERENCES
For additional information about how to troubleshoot graphic import failures, click the article number below to view the article in the Microsoft Knowledge Base:
232496 WD2000: Troubleshooting Graphic Import Failure in Word 2000
Additional query words: OFF2000
Keywords: kbbug kbnofix kbgraphic KB224744
