Article ID: 224481
Article Last Modified on 12/2/2005
APPLIES TO
- Microsoft PowerPoint 2000 Standard Edition
This article was previously published under Q224481
CAUSE
This is caused by an error in either the Audio.asd or Video.asd file. One or both of these files has become corrupt and needs to be replaced.
THINGS TO TRY
To resolve this problem, repair Office 200.
Repair Office 2000
First, locate and rename the Audio.asd and Video.asd files on your computer.
Rename *.asd Files
To rename the ASD files, follow these steps:
- On the Windows Start menu, point to Find, then click Files or Folders.
- In the Named box, type in *.asd. Then, click Find Now.
- In the Find dialog box, right-click the Audio.asd in the ..\Program Files\Microsoft Office\Office folder and click Rename.
- Rename the file to Audioasd.old.
- Repeat steps three and four for the Video.asd file.
Run Office 2000 Repair.
- Close all programs that are open.
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click the Add/Remove Programs icon.
- In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 installation, and then click Add/Remove.
- In the Microsoft Office 2000 Maintenance Mode dialog box, click Repair Office.
- In the Reinstall/Repair Microsoft Office 2000 dialog box, click to select Repair errors in my Office installation, and then click Finish.
- When the Office Repair is finished, you may be prompted to restart Windows. If you are, click Yes and let Windows restart.
MORE INFORMATION
For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:
229951 PPT2000: Troubleshooting Online Broadcasting
Additional query words: OFF2000 PPT PPT9 PPT2K PPT2000 2K 9.0 POWERPNT
Keywords: kberrmsg kbdownload kbprb KB224481