Knowledge Base

PPT2000: Error Message: Can't Start NetShow ASF Session Due to Missing Server Options

Article ID: 224477

Article Last Modified on 12/2/2005

APPLIES TO

Microsoft PowerPoint 2000 Standard Edition

This article was previously published under Q224477

ERROR MESSAGE

After your presentation broadcast has been validated, sound and video checks passed, and the countdown or manual start of your broadcast, you may receive the following error message:

Can't start NetShow ASF session due to missing server options.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This error message occurs when the ASF Program has been deleted from the NetShow server, or if PowerPoint loses access to the ASF Program on the server.

THINGS TO TRY

Verify that you are in both the Administrators group and the NetShow Administrators group for the NetShow Server, and that no one has deleted any files from the server between the time you validated your broadcast and actually started it.

After you verify all of the settings and files, try sending the broadcast again. You will need to close the current Broadcast session, and restart Begin Broadcast. You do not need to reschedule the broadcast, as the broadcast creates new files every time you run it from PowerPoint.

MORE INFORMATION

For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:

229951 PPT2000: Troubleshooting Online Broadcasting

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Additional query words: OFF2000 PPT2000 PPT2K PPT9 PPT 2000 2K 9.0 POWERPNT Can t start NetShow ASF session due to missing server options

Keywords: kberrmsg kbdownload kbprb KB224477

Microsoft KB Archive/224477

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