Knowledge Base

PPT2000: Error Message: You Don't Have BaseURL Registered on Your Computer

Article ID: 224466

Article Last Modified on 12/2/2005

APPLIES TO

Microsoft PowerPoint 2000 Standard Edition

This article was previously published under Q224466

ERROR MESSAGE

When you start a Presentation Broadcast, you may receive the following error message:

You don't have BaseURL registered on your computer.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This occurs for one of the following two reasons: The file server where you are storing the file is offline.

or

Your access permissions to the server have changed which is preventing you from using the file server.

THINGS TO TRY

Make Sure That the File Server is Online

To make sure that the file server is online, follow these steps:

On the Windows Start menu, click Run.
In the Open box, type the name of the file server and the name of the share in the following format:

\\severname\sharename

Click OK.
If you are prompted for a Username and Password, type in a valid name and password.

If the server is online, Windows Explorer will open the share folder. If not, you will receive the following error message:

The network name cannot be found.

If the server is offline, contact the system administrator for that file server to restore service.

Verify File Server Access

You must verify that you have the necessary permissions to access and save files on the file server share. You need a minimum of Read (R), Write (W), Execute (X), and Delete (D) permissions. Check with the system administrator for the file server to see if you have the necessary permissions.

MORE INFORMATION

For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:

229951 PPT2000: Troubleshooting Online Broadcasting

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Additional query words: OFF2000 PPT2K 2000 2K PPT9 9.0 PPT POWERPNT

Keywords: kberrmsg kbdownload kbprb KB224466

Microsoft KB Archive/224466

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