Microsoft KB Archive/224141

Knowledge Base

OLEXP: Error Message: MSIMN Caused an Invalid Page Fault in Module MSOEACCT.DLL

Article ID: 224141

Article Last Modified on 1/24/2007

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APPLIES TO

• Microsoft Outlook Express 5.0
• Microsoft Outlook Express 5.0

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This article was previously published under Q224141

For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to start Outlook Express, you may receive the following error message:

MSIMN Caused an Invalid Page Fault in Module MSOEACCT.DLL.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, remove information from the registry for the e-mail and news accounts that you have set up on your computer:

1. Click Start, click Run, type Regedt32, and then click OK.
2. Double-click to expand the HKEY_CURRENT_USER folder, expand the Software folder, and then expand the Microsoft folder.
3. Expand the Internet Account Manager folder, expand the Accounts folder, and then click the 000000xx value, where xx is the unique number for each e-mail account on the computer.
4. Write down the following values (Data column) for the following entries (Name column) for each subkey named 000000xx:
   
   For e-mail account data:
   
   
   • Account Name
   • POP3 Server
   • POP3 User Name
   • SMTP Display Name
   • SMTP Email Address
   • SMTP Server

   For news account data:
   
   

   • Account Name
   • NNTP Display Name
   • NNTP Email Address
   • NNTP Server
   The values you write down from these listings are the values that the Internet Connection Wizard requests when you set up your e-mail and news accounts again.
5. For each subkey named 000000xx, on the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor, and then restart your computer.
7. Start Outlook Express, and then recreate your news and e-mail account settings.

MORE INFORMATION

For additional information about configuring news and e-mail in Outlook Express, click the article numbers below to view the articles in the Microsoft Knowledge Base:

171164 How to Configure Outlook Express for Internet News

209169 How to Create and Use Identities in Outlook Express 5

Additional query words: 4.00 5.0 5.00

Keywords: kberrmsg kbenv kbprb KB224141

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