Article ID: 224097
Article Last Modified on 12/2/2005
APPLIES TO
- Microsoft Excel 2000 Standard Edition
- Microsoft Access 2000 Standard Edition
- Microsoft FrontPage 2000 Standard Edition
- Microsoft Outlook 2000 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft Publisher 2000 Standard Edition
- Microsoft Word 2000 Standard Edition
This article was previously published under Q224097
CAUSE
These errors occur when you install some features of Office to install on demand from a resource such as a CD-ROM or network server, and the resource becomes unavailable. For example, during Setup you choose Installed on First Use for the Excel Add-ins. If you run Excel and select an add-in, the feature will attempt to install. If you are disconnected from your installation point, the error will appear.
THINGS TO TRY
Method 1: Connect to an Installation Source
If you become disconnected from your installation point or network resource, reconnect and try to use the Office feature again. If you are a mobile user using a laptop computer and the installation resource is unavailable, you will not be able to use this Office feature until you reconnect to your installation resource.
Method 2: Reinstall Office
Follow these steps to reinstall the most recent edition of Microsoft Office:
- Insert the CD-ROM for the Microsoft Office edition that was installed most recently.
- Click Start and then click Run.
- In the Open box, type MSIEXEC /i
drive
:\data1.msi reinstall=all reinstallmode=vomus wheredrive
is replaced by the drive letter of your CD-ROM. - Click OK.
When you choose Installed on First Use for specific features of Office, these features are not installed until you initially use them. Therefore, this requires you to be able to connect to the installation point when you try to use the feature.
For more information about a similar error when removing Office, please see the following article in the Microsoft Knowledge Base:
217706 OFF2000: "The feature you are trying..." Error Removing Office
Additional query words: OFF2000 3345 can t
Keywords: kberrmsg kbtshoot KB224097