Article ID: 223166
Article Last Modified on 11/18/2003
APPLIES TO
- Microsoft Visual Basic 5.0 Learning Edition
- Microsoft Visual Basic 5.0 Professional Edition
- Microsoft Visual Basic 5.0 Enterprise Edition
This article was previously published under Q223166
SYMPTOMS
The following error message appears when you attempt to load Books Online:
CAUSE
Books Online is attempting to use an older version of one of the following files:
| Control | File Name | Version Number |
|---|---|---|
| Windows Common Controls ActiveX Control DLL | comctl32.ocx | 5.0.37.14 |
| Common Dialog ActiveX Control | comdlg32.ocx | 5.0.37.14 |
| Microsoft OLE Property Support DLL | olepro32.dll | 5.0.4055.1 |
Older versions of these files may be installed by other software programs, such as the software included with IOMEGA Zip drives or Jaz drives. The correct versions of these files should be installed in your system directory.
RESOLUTION
Unregister these files using REGSVR32 with the /U option and then register the correct versions in your system directory.
MORE INFORMATION
To prevent ActiveX control conflicts such as this from occurring, remove all other copies of these files from directories other than the system directory. Your system directory should contain the latest versions of ActiveX controls. Register the versions in your system directory.
REFERENCES
For additional information about REGSVR32, please see the following article in the Microsoft Knowledge Base:
198038 INFO: Useful Tools for Package and Deployment Issues
Keywords: kbcmnctrls kbdevstudio kbprb KB223166
