Microsoft KB Archive/223138

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SMS: Client Service Error 1314: Fails to Start SMSAPM32

Article ID: 223138

Article Last Modified on 10/25/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition



This article was previously published under Q223138

SYMPTOMS

When installing the Systems Management Server 2.0 client on a domain controller, the Systems Management Server Client Service (clisvcl) may fail to start SMSAPM32, and log the following error in the Clisvc.log file:

      • ERROR: Unable to launch

"C:\WINNT.SRV\MS\SMS\clicomp\apa\Bin\smsapm32.exe " - Error : 1314

Because SMSAPM32 cannot be started, the installation of optional components such as hardware or software inventory cannot be completed. A temporary workaround is to use Windows NT Server 4.0 User Manager for Domains to manually apply the 'increase quotas' privilege to the Systems Management Server Client Token Account and all the Systems Management Server Client Service accounts for each domain controller.

CAUSE

The 'increase quotas' privilege is missing from the Systems Management Server Client Service account SMS&_machine name and the Systems Management Server Client Token account SMSCliToknAcct&.

WORKAROUND

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1.


Additional query words: prodsms dc pdc bdc primary backup

Keywords: kbqfe kbhotfixserver kbbug kbfix KB223138