Article ID: 222477
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q222477
SYMPTOMS
The Cut, Copy, and Paste commands do not work when you select them from the menu of an item that is based on a custom form.
CAUSE
This problem may occur when you have customized one of the default pages of the form.
RESOLUTION
To work around this problem, use the following shortcut keys instead of selecting the commands from the menu:
Command Keystroke
--------------------
Cut CTRL+X
Copy CTRL+C
Paste CTRL+V
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
If the commands no longer work, there is no way to make them work again other than to start with a new custom form and not customize the default page.
REFERENCES
For additional information about available resources and answers to commonly asked questions about Microsoft Outlook 2000 solutions, please see the following article in the Microsoft Knowledge Base:
146636 OL2000: Questions About Custom Forms and Outlook Solutions
Additional query words: OutSol OutSol2000 OL2K
Keywords: kbbug kbnofix KB222477
