Article ID: 222119
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft SNA Server 4.0
This article was previously published under Q222119
SYMPTOMS
When using persistent verification on LU6.2 sessions, SNA Server may fail unexpectedly with the following event:
Event ID: 686
Source: SNA Server
Description: SNA Server Internal buffer pool error
When this occurs, all SNA Server processes must be restarted, including SnaBase and the SNA Server service.
CAUSE
To support persistent verification, the SNA Server service may be required to remove the password vector from the FMH-5 Attach request received from the SNA Server APPC DLL (Wappc32.dll). In one case, SNA Server failed to properly reformat the message, which resulted in internal SNA buffer pool corruption.
RESOLUTION
SNA Server 4.0 (post SP2)
To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
SNA Server 3.0
To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in SNA Server 3.0 SP3, SNA Server 4.0, 4.0 SP1 and 4.0 SP2. This problem was first corrected in SNA Server version 3.0 Service Pack 4 and SNA Server version 4.0 Service Pack 3.
Keywords: kbbug kbfix kbsna300sp4fix kbsna400sp3fix kbqfe kbhotfixserver KB222119
