Knowledge Base

Err Msg: Cannot Access the Port. It May Be in Use by Another Program When Trying to Print

Article ID: 221959

Article Last Modified on 1/24/2007

APPLIES TO

Microsoft Windows 98 Standard Edition

This article was previously published under Q221959

SYMPTOMS

When you try to print to an HP Laserjet printer, you may receive the following error message:

Cannot access the port. It may be in use by another program when trying to print.

CAUSE

This issue can occur if the Hppropty.exe program is running.

RESOLUTION

To resolve this issue, quit Hppropty.exe, and then rename the Hppropty.exe program to Hppropty.bak. For information about how to rename a file, click Start, click Help, click the Index tab, type renaming files, overview, and then click Display.

MORE INFORMATION

This issue occurs when you install the HP Printer drivers. but you use the Windows 98 printer drivers.

This is a known issue with the HP Laserjet 6M and 6P printers and is documented at the following Hewlett Packard Web site:

http://www.hp.com/

. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HP LASER

Keywords: kb3rdparty kberrmsg kbprb kbprint KB221959

Microsoft KB Archive/221959

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