Article ID: 221934
Article Last Modified on 6/27/2006
APPLIES TO
- Microsoft Internet Information Server 4.0
This article was previously published under Q221934
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
SYMPTOMS
When you use an FTP utility to connect to a Microsoft FTP site, the following error occurs:
You may also see an error similar to the following in the System event log:
Event Type: Warning
Event Source: MSFTPSVC
Event Category: None
Event ID: 13
Description: User <username> failed to log on, could not access the home directory /.
CAUSE
This problem occurs when the home directory of the FTP site does not exist or the user does not have Read permissions to the home directory.
RESOLUTION
- Start the Internet Service Manager (ISM), which loads the Internet Information Server snap-in for the Microsoft Management Console (MMC).
- Right-click the default FTP site folder, and then click Properties.
- On the Home Directory tab, verify that the Local Path listed is valid, and that the Read check box is checked.
- Click OK.
- Using Windows Explorer, locate the folder listed in the Local Path setting you verified in Step 3. By default, the FTP home directory is C:\Inetpub\FTPRoot. .
- Right-click the folder, and then click the Security tab. Confirm that the required user has at least Read permissions on this folder.
Additional query words: login log on logon file transfer prototol open user name akz
Keywords: KB221934
