Microsoft KB Archive/220974

Knowledge Base

Unable to Add Active Desktop Component

Article ID: 220974

Article Last Modified on 12/5/2003

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APPLIES TO

• Microsoft Internet Explorer 5.0
• Microsoft Internet Explorer 4.01 Service Pack 1
• Microsoft Internet Explorer 4.01 Service Pack 2
• Microsoft Internet Explorer 4.0 128-Bit Edition
• Microsoft Internet Explorer 5.0
• Microsoft Internet Explorer 4.01 Service Pack 1
• Microsoft Internet Explorer 4.01 Service Pack 2
• Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q220974

SYMPTOMS

When you attempt to add an Active Desktop component, you may receive the following error message:

Active Desktop items can be added only in the Web Integrated Desktop mode.
Use control panel's Add/Remove program to enable it.

CAUSE

This problem can occur if you do not have the Windows Desktop Update component installed.

RESOLUTION

To resolve this problem, install the Windows Desktop Update component. For additional information about how to install the Windows Desktop Update component, please see the following article in the Microsoft Knowledge Base:

165695 How to Add or Remove Windows Desktop Update

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbenv kbprb KB220974

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