Article ID: 218822
Article Last Modified on 1/24/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
- Microsoft Windows 98 Second Edition
This article was previously published under Q218822
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you attempt to create a new connection in the Dial-Up Networking folder, you may receive the following error message:
CAUSE
This error message can occur if the following registry key has been removed:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Authentication\SMM_Files
RESOLUTION
To resolve this issue, remove and reinstall Dial-Up Networking:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click the Windows Setup tab, click Communications, and then click Details.
- Click the Dial-up Networking check box to clear it, click OK, and then click OK.
- Restart your computer.
- Click Start, point to Programs, and then click Windows Explorer.
- If it exists, rename the Rasapi32.dll file located in the Windows\System folder. For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming Files topic.
- Extract a new copy of the Rasapi32.dll file.For additional information about extracting files, click the article number below to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
- Repeat steps 1-3.
- Click to select the Dial-Up Networking check box, click OK, and then click OK.
- Restart your computer.
Additional query words: rnaui dll ipf
Keywords: kbenv kberrmsg kbfaq kbinvalidpagefault kbprb KB218822
