Microsoft KB Archive/217262

Knowledge Base

You receive a "Message could not be displayed" error message when you try to view an Outlook Express e-mail message

Article ID: 217262

Article Last Modified on 1/24/2007

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APPLIES TO

• Microsoft Outlook Express 5.0
• Microsoft Outlook Express 5.0
• Microsoft Outlook Express 5.0

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This article was previously published under Q217262

For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you try to view an Outlook Express e-mail message, you may receive the following error message:

Message could not be displayed.
Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.

CAUSE

This issue can occur if you are using an Internet Message Access Protocol (IMAP) e-mail account, and your connection to this account is dropped.

RESOLUTION

To resolve this issue, re-connect to your IMAP e-mail account.

Keywords: kberrmsg kbprb KB217262

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