Article ID: 217234
Article Last Modified on 1/24/2007
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This article was previously published under Q217234
SYMPTOMS
When you run a program that uses Microsoft Direct3D to display graphics, you may experience slow performance in the program.
CAUSE
This issue may occur for either of the following reasons:
- An AMD K6-2 microprocessor is installed in your computer and your video adapter is not compatible with AMD 3DNow! technology.
- DirectX 6.0 or later is not installed on your computer.
RESOLUTION
Update Your Video Driver
Contact the manufacturer of your video adapter to inquire about how to obtain and install the latest version of the video driver for your video adapter.
For information about how to contact , click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
To identify the manufacturer and model of your video adapter, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- If you are using a Windows 95/98-based computer, click the Device Manager tab.
If you are using a Windows 2000-based computer, on the Hardware tab, click Device Manager.
-or-
- Click the plus sign (+) next to Display adapters to expand the branch.
- Under the Display adapters branch, note the manufacturer and model of your video adapter, and then click OK.
- Close all open windows.
Install Microsoft DirectX
To install Microsoft DirectX, download the latest version of DirectX. To do so, visit the following Microsoft Web site:
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: 1.00 2.00 msgame direct-x dx6 dx7a d3d
Keywords: kb3rdparty kbdisplay kbgraphic kbprb kburl KB217234
