Article ID: 216799
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition, when used with:
- the hardware: DEC Alpha
- Microsoft Windows NT Workstation 4.0 Developer Edition, when used with:
- the hardware: DEC Alpha
This article was previously published under Q216799
SYMPTOMS
When you restart your computer after installing Windows NT 4.0 Service Pack 4 on a Compaq Alpha-based computer with a Mylex RAID controller, you may receive the following error message:
CAUSE
This issue can occur because the Mylex RAID controller has a DMA configuration conflict with the new hardware abstraction layer (HAL) in Windows NT 4.0 Service Pack 4. Because of this DMA conflict, the RAID controller is unavailable when you start your computer, and the error message is generated.
RESOLUTION
To resolve this issue, contact Compaq to inquire about the availability of a fix for this issue.
Additional query words: alpha sp4 mylex
Keywords: kbenv kbhardware kbprb kbui KB216799
