Article ID: 216744
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q216744
SYMPTOMS
When a Systems Management Server 2.0 client runs an advertisement that returns a non-zero exit code, the Available Program Manager (APM) reports that the advertisement failed. Under these conditions, the client will also not be restarted even though the Program Properties specify that Systems Management Server will restart the computer.
This will happen even if the installation program creates a status MIF stating "Success".
CAUSE
This problem occurs because APM considered any non-zero exit code to be a failed install, even if the installation status MIF stated success.
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Systems Management Server 2.0.
MORE INFORMATION
The updated APM will now read the status MIF created by the installation to determine whether or not the process was successful. If the status MIF created by your installation states success, APM will report that the Advertisement was successful and restart the client if the program properties are set for it to do so.
You can determine the version of APM that your clients are using by doing either of the following:
- On your site server, open the Compver.ini file in the SMS\Inboxes\Clicomp.src\Smsapm32 directory. If this file lists a version 2.00.1239.0003 or later, you do not need the fix.
-or-
- On the Systems Management Server client, double-click the Systems Management icon in Control Panel and then click the Components tab. If the version number of the Available Programs Manager is 2.00.1239.0003 or later you do not need the fix.
Additional query words: prodsms machine reboot reboots rebooted reskit
Keywords: kbqfe kbhotfixserver kbadvertisement kbbug kbfix KB216744
