Microsoft KB Archive/216150

Knowledge Base

Creating Web Causes Server Error: Administrators Is Reserved

Article ID: 216150

Article Last Modified on 2/19/2007

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APPLIES TO

• Microsoft FrontPage 2000 Server Extensions

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This article was previously published under Q216150

SYMPTOMS

When you create a new FrontPage Web on a Microsoft Internet Information Server (IIS) Web server, you may receive one of the following error messages:

Server error: The user or group name 'Administrators' is reserved and cannot be removed

Server error cannot hide the file or folder C:\inetpub\wwwroot\_vti_script

Also, the Web is not created.

CAUSE

The error occurs because FrontPage detects that the anonymous account, typically IUSR_Computername, is a member of the Administrators group. If FrontPage detects a group that has the IUSR account in it, it attempts to remove it. In this case, the Administrators group needs to be added as the group to administer the Web. This causes a conflict, and the Web is not created.

RESOLUTION

The resolution is to remove the anonymous account from the Administrators group.

In order to verify which account is the anonymous account that you need to remove from the Administrators group, follow these steps:

On IIS 4.0

1. Click Start, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Internet Information Server, and then click Internet Service Manager.
2. Under Internet Information Server, and under the Computername, select the virtual server that hosts your FrontPage Webs, then right-click the virtual server name, and click Properties.
3. On the Directory Security tab, click Edit for Anonymous Access and Authentication Control.
4. Next to Allow Anonymous Access, click Edit.
5. In the Username box is the anonymous account that you need to remove from the Administrators group in User Manager for Domains.

On IIS 3.0

1. Click Start, then point to Programs, then point to Microsoft Internet Information Server, and click Internet Service Manager.
2. Double-click on the Computername next to the WWW service.
3. In the box under Anonymous Logon is the Username box which contains the anonymous account.
4. Remove this account from the Administrators group.

Note: Make sure to remove the anonymous account for the Local Administrators account and not just the Domain Administrators Group account.

STATUS

Microsoft has confirmed that this is a problem in the FrontPage 2000 Server Extensions.

Additional query words: front page Interdev

Keywords: kbbug kbpending KB216150

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