Article ID: 215816
Article Last Modified on 6/16/2006
APPLIES TO
- Microsoft Excel 2000 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft Access 2000 Standard Edition
This article was previously published under Q215816
SYMPTOMS
When you have multiple documents open in any of the programs listed, only one icon for the program appears in the taskbar even though the Windows in Taskbar option in the Options dialog box is selected.
CAUSE
This problem will occur if the following conditions are true:
- You are running Microsoft Windows 95 or Microsoft Windows NT
-and-
- Microsoft Internet Explorer 4.01, SP1 (or SP2) with the Windows Desktop Update was not installed on your computer before you installed Office.
NOTE: Microsoft Internet Explorer 5.0 does not install the Windows Desktop Update. For more information, please see the Internet Explorer 5 Ie.txt file.
WORKAROUND
To work around this problem, install the Windows Desktop Update. For more information about how to install the Windows Desktop Update, click the following article number to view the article in the Microsoft Knowledge Base:
165695 How to Add or Remove Windows Desktop Update
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: XL2000 PPT2000 ACC2000 sdi fake
Keywords: kbbug kbenv kbpending kbui KB215816
