Article ID: 213843
Article Last Modified on 11/6/2002
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q213843
SYMPTOMS
When you browse folders using the Outlook Bar, you may receive the following error message:
CAUSE
This error message may occur when there are damaged shortcuts in the Outlook Bar.
RESOLUTION
To rebuild the Outlook Bar, start Outlook with the /resetoutlookbar command-line option. To do this, follow these steps:
NOTE: Rebuilding the Outlook Bar removes any custom shortcuts.
- Click Start, and then click Run.
- In the Open box, type:
There is a space character between Outlook and the forward slash (/).
Outlook.exe /resetoutlookbar
- Click OK.
If the above steps do not resolve the problem, exit Outlook, search for and rename the Views.dat file, and then restart Outlook. As a last resort, create a new profile.
REFERENCES
For more information about command-line switches, click the Office Assistant, type control what happens, click Search, and then click to view "control what happens when you start Outlook."
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, click the article number below to view the article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
For additional information about command-line switches, click the article number below to view the article in the Microsoft Knowledge Base:
182112 OL98: Additional Command-Line Switches
For additional information about creating a new user profile, click the article number below to view the article in the Microsoft Knowledge Base:
181142 OL98: (CW) How to Create a New User Profile for Outlook
Keywords: kbbug kbpending KB213843
