Microsoft KB Archive/211281

From BetaArchive Wiki

Article ID: 211281

Article Last Modified on 12/6/2000



APPLIES TO

  • Microsoft Word 2000 Standard Edition



This article was previously published under Q211281


SYMPTOMS

After you save as Word 6.0/95 a Word 2000 document that contains a bulleted or numbered list, when you close and reopen the document and create a second bulleted or numbered list, the second list starts at zero.

This problem occurs with any of the following list styles:

  • List Bullet 1
  • List Bullet 2
  • List Bullet 3
  • List Bullet 4
  • List Bullet 5
  • List Number 1
  • List Number 2
  • List Number 3
  • List Number 4
  • List Number 5

NOTE: This problem occurs when you open the Word 6.0/95 document in either Microsoft Word 2000 or Microsoft Word 97 for Windows.

WORKAROUND

Use one of the following methods appropriate for your situation:

Method 1: Use the Word 97-2000 Import Converter.

Do not save your document as Word 6.0/95. Instead, use the Word 97-2000 Import Converter to open your Word 2000 document in either Word 6.0 for Windows or Word for Windows 95.

For additional information about the Word 97-2000 Import Converter (Wrd97cnv.exe), please see the following article in the Microsoft Knowledge Base:

162214 WD: How to Obtain the Word 97-2000 Import Converter


Method 2: Save the Document as Rich Text Format (*.rtf).

When you need to open your Word 2000 document containing a bulleted or numbered list in Word 97 for Windows and you do not have the Word 97 Import Converter installed, save your document in Word 2000 as Rich Text Format (*.rtf)..

Method 3: Reapply the bullet to the bulleted list.

After opening the Word 6.0/95 document, use the following steps to correct a bulleted list that starts numbering at zero:

  1. With the list selected, click Bullets And Numbering on the Format menu.
  2. On the Bulleted tab, click to select the correct type of bullet, and then click OK.

Method 4: Reapply the number to the numbered list.

After opening the Word 6.0/95 document, use the following steps to correct a numbered list that starts numbering at zero:

  1. With the incorrectly numbered list selected, click Bullets and Numbering on the Format menu.
  2. On the Numbered tab, click Customize.


NOTE: The incorrectly numbered scheme should automatically be selected on the Numbered tab. If it is not selected, click to select it before you click Customize.

  1. In the Customize Numbered List dialog box, in the Start at box, type the number the selected list should start with, and then click OK.

Method 5: Use the Format Painter.

After opening the Word 6.0/95 document and creating a list that incorrectly starts at zero, use the following steps to correct the list:

  1. Select a bulleted or numbered list item that is correctly bulleted or numbered.
  2. Click Format Painter on the Standard toolbar.


NOTE: Your mouse pointer now appears as an I-beam with a paint brush attached.

  1. Select the incorrectly bulleted or numbered list. After you select the list, the format of the list should change to the same format as your previous list and continue with the same bullets or numbers.

Method 6: Reapply the bullet or number to the list style.

After opening the Word 6.0/95 document and creating a list that incorrectly starts at zero, use the following steps to correct the list:

  1. With the incorrectly bulleted or numbered list selected, click Style on the Format menu.
  2. In the Style dialog box, the List Bullet or List Number style should be selected in the Styles list. Click Modify.
  3. In the Modify Style dialog box, click to select the Add to template check box. Click Format and then click Numbering.
  4. Do one of the following:
    • To change any of the List Bullet styles, select the correct bullet on the Bulleted tab and then click OK.

      -or-

    • To change any of the List Number styles, follow these steps:

      1. On the Numbered tab, select the correct numbering scheme and then click Customize.
      2. In the Customize Numbered List dialog box, change the Start at box to the correct number to continue your numbered list and then click OK.
      3. Click OK to close the Modify Style dialog box.
      4. In the Style dialog box, click Apply.

NOTE: If you use methods 3-6 and save your document as Word 6.0/95 and close your file, when you reopen your document to add another bulleted or numbered list using any of the List Bullet or List Number styles, you may need to repeat these procedures.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnumbering kbpending KB211281