Article ID: 211205
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q211205
SYMPTOMS
A Dell or IBM notebook computer may hang (stop responding) when it tries to use Standby mode.
CAUSE
This behavior can occur if the COM port is open (by a modem, debugging, or so on) when the computer tries to use Standby mode.
RESOLUTION
To work around this issue, make sure the COM port is not active when the computer goes to Standby mode.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbenv kbhardware kbnofix kbprb KB211205
