Microsoft KB Archive/210198

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SMS: Triggers Not Being Generated in Specified Inboxes

Article ID: 210198

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Service Pack 1
  • Microsoft Systems Management Server 2.0 Service Pack 2



This article was previously published under Q210198

SUMMARY

The Trigger Manager thread of the Microsoft Systems Management Server (SMS) SQL Monitor service is responsible for notifying other SMS components of database changes. This service allows an almost instantaneous response to the creation, update, or deletion of, or the request for, numerous SMS processes such as collection updates.

To inform the Trigger Manager of specific database events, SMS Executive thread components add keys to a specific location in the site server’s registry. Each trigger responds to an insert, update, or deletion on a specific database table and writes to the inbox of the component specified in the registry. The absence of these triggers can prevent SMS thread components from acting on proposed changes.

If triggers are not generated in the expected inboxes, check the following to identify the problem area:

  • If the site server computer and SQL Server computer are different computers, verify network connectivity between the two. Also, examine the SMS SQL Monitor status messages or the SMSdbmon.log file to verify that SMS SQL Monitor has read the triggers from the registry and installed them to the appropriate tables in the SMS site database.
  • Examine the SMSdbmon.log file to verify that the following conditions are true:
    • SMS SQL Monitor has access to the specified inboxes at the site server where it must write the key file for the trigger.
    • The key file (for example, *.adc or *.udc) was written to SMS\Inboxes\component.box (for example, SMS\Inboxes\Colleval.box).
  • If the trigger file was written, verify from the appropriate component log file that the component has read the key file and taken the required action.



Additional query words: prodsms

Keywords: kbconfig kbdatabase kbinfo kbserver KB210198