Article ID: 209483
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Windows NT 4.0
This article was previously published under Q209483
SYMPTOMS
When you print a Word document containing text in text boxes on a Hewlett-Packard LaserJet printer, the document print file may be very large and the document prints slowly.
CAUSE
This is a known problem with the Hewlett-Packard LaserJet printer drivers shipped with Microsoft Windows NT 4.0.
RESOLUTION
To resolve this problem, download and install the latest Hewlett-Packard LaserJet printer driver available for your printer. To download the latest Hewlett-Packard printer driver, please visit the following Hewlett-Packard Web address:
For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
When you print using a Hewlett-Packard LaserJet printer driver, font information for the text is usually downloaded to the printer. However, the shipped Hewlett-Packard LaserJet printer drivers cannot understand a text box, so the printer driver converts it to a bitmap. The bitmap causes the increased file size and the slower than normal printing of the document.
Additional query words: hp hplj laser jet
Keywords: kbbug kbnofix KB209483
