Article ID: 205405
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q205405
SYMPTOMS
After you customize the Word menu bar by adding commands including the Undo or Redo button, when you rest your pointer over the Undo or Redo button, an error message similar to the following may appear:
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
NOTE: The actual memory address may vary.
WORKAROUND
To work around this problem, do one of the following appropriate for your situation:
Method 1: Turn Off ScreenTips (ToolTips)
To prevent this problem after you add the Undo button to the menu bar in Word, turn off ScreenTips. To do this, follow these steps:
- On the Tools menu, click Customize.
- On the Options tab, clear the Show ScreenTips on toolbars check box.
- Click Close.
Method 2: Add the Undo Button to a Different Menu or Toolbar
Do not add the Undo or Redo button to the Word menu bar. Instead, add the button to a custom toolbar or custom menu.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.
MORE INFORMATION
For additional information about customizing your toolbars and menus, click the article number below to view the article in the Microsoft Knowledge Base:
191179 WD97: Customizing and Sharing Toolbars in Microsoft Word
For more information about customizing toolbars, click the Office Assistant, type customizing toolbars, click Search, and then click to view "add a button to a toolbar."
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, click the article number below to view the article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Keywords: kbbug kbfix KB205405
