Article ID: 203879
Article Last Modified on 12/6/2000
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q203879
SYMPTOMS
When you move your mouse pointer from left to right over a blank area of your document, the mouse pointer does not change to different Click and Type alignment pointers.
CAUSE
This problem is known to be caused by certain versions of video drivers. The following is a list of known video drivers that cause this problem:
Vendor Board Model Driver Version
----------------------------------------------------
ATI Rage II / II+ NT 4.0.0 4.3.92
RESOLUTION
To resolve this problem, upgrade your existing video driver to an updated video driver from your video card manufacturer or computer system manufacturer.
For information about how to contact your video card or computer system manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
For additional information about Click and Type, please click the article numbers below to view the articles in the Microsoft Knowledge Base:
209570 WD2000: Moving Pointer Across Blank Area Shows Different Shapes
231435 WD2000: Click and Type May Not Work Correctly with Right-to-Left Word 2000 Documents
Additional query words: click-and-type monitor display screen
Keywords: kbprb KB203879
