Article ID: 200047
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q200047
SYMPTOMS
When you try to uninstall Internet Explorer on a computer running Windows NT Server, Terminal Server edition through the Add/Remove Programs utility in Control Panel, you may receive the following error message:
CAUSE
This problem occurs because the Add/Remove Programs shortcut does not seem to properly switch Terminal Server to the install mode when trying to uninstall Internet Explorer, which was loaded with the original installation of Windows Terminal server.
RESOLUTION
To work around this problem, follow these steps:
- Click Start, click Run and then type cmd. At the command prompt, type change user /install and then minimize the command prompt window.
- Manually remove Internet Explorer. To do this, click the article link below, and then perform the steps in the following Microsoft Knowledge Base article:
224412 How to Manually Uninstall Internet Explorer 4.0 for Windows NT
- After the installation has been removed, go back to the command prompt and type change user /execute.
NOTE: For additional information about problems attempting to reinstall Internet Explorer, please see the following article in the Microsoft Knowledge Base:
196459 Terminal Server Upgrading IE 4.0 from Either IE 3.0 or IE 2.0
Keywords: kbbug kbpending KB200047
