Article ID: 199407
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Access 97 Standard Edition
- Microsoft Office 97 Developer Edition
- Microsoft Windows NT 4.0
This article was previously published under Q199407
SYMPTOMS
On Microsoft Windows NT 4.0 Service Pack 3 (SP3), if you try to open a Microsoft Access 97 database from a folder that also contains a large bitmap with the same name as that database, you may receive a fatal error.
On Microsoft Windows NT 4.0 Workstation SP3, you see a blue screen with the following STOP error message:
Then, you must restart the computer.
NOTE: The first parameter in this case will always be 00041284. The other parameters will vary, depending on the system configuration.
On Microsoft Windows NT 4.0 Server Service Pack 3 (SP3), you may see the STOP error message or the system may stop responding (hang). In either case, you must restart the computer.
NOTE: This error is more likely to occur if the bitmap is over 1.5 megabytes (MB) in size.
NOTE: This problem does not occur in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows 2000.
RESOLUTION
To resolve this issue, do one of the following:
- Move the bitmap to another folder or rename it so that it does not exactly match the database name.
-or- - Upgrade to Microsoft Windows NT Service Pack 4 (SP4) or later.
For information on obtaining the latest Windows NT 4.0 service pack, please visit the following Microsoft Web site:-or-
See to the following article in the Microsoft Knowledge Base:152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Access 97.
MORE INFORMATION
Steps to Reproduce Problem
WARNING: Following these steps will cause a general protection fault on your computer. Make sure you save and close any open work on your computer before following these steps.
- In Microsoft Windows NT Service Pack 3 (SP3), open Windows Explorer, and create a folder called Test.
- In Access 97, create a new database called TestDB.mdb in the Test folder.
- Close Access 97.
- Press the PRINT SCREEN key to make a copy of your computer screen.
- Open Microsoft Paint and click Paste on the Edit menu.
Note that you receive the message, "The image in the clipboard is too large for the bitmap."
- Click Yes.
- Save the new bitmap as TestDB.bmp in the Test folder and close Microsoft Paint.
- In Windows NT Explorer, open the Test folder and double-click TestDB.mdb.
Note that you either receive a blue screen with a STOP error or the system may hang.
Additional query words: pra ipf dump stack
Keywords: kbbug kbpending KB199407