Article ID: 198325
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q198325
SYMPTOMS
When you save a document that contains a custom style with a bullet as a Word 6.0/95 (*.doc), the custom style changes to numbered when you reopen the document.
For example:
- When you click the Style list, the bullet for the custom style has changed to "0" (the number zero). -or-
- When you click Style on the Format menu, the description for the bullet style indicates Numbered. -or-
- When you reapply the custom style, the bullet changes to a number.
NOTE: This problem occurs when you save using the Word 6.0/95 Binary converter as installed with Word 97 Service Release 1, with the Office 97 SR-1 Patch.
RESOLUTION
To prevent this problem from occurring, do one of the following:
- In Word 97, save the file as a Word document, and then use the Word 97-2000 Import Converter to open the file in Word 6.0 or Word 7.0.
For additional information, please see the following article in the Microsoft Knowledge Base:
162214 WD: How to Obtain the Word 97-2000 Import Converter
-or-
- In Word 97, save the file as Rich Text Format (*.rtf). -or-
- In Word 97 only, save the file as Word 97 & 6.0/95 - RTF (*.doc).
NOTE: This save option is only available if you have installed the Microsoft Office 97 SR-1 Enterprise Update CD. This save option is not available if you have updated Word 97 using the Office 97 SR-1 Patch.
For additional information, please see the following article in the Microsoft Knowledge Base:172475 OFF97: How to Obtain and Install MS Office 97 SR-1
WORKAROUND
Modify the bullet style by using one of the following methods.
Method 1: Use the Style Window
- Select the text that has the bullet style applied.
- Click the Style list and click to select the bullet style.
NOTE: The bullet style shows a 0 (zero) for the bullet.
- In the Modify Style dialog box, click to select Update the style to reflect recent changes?, and then click OK.
NOTE: If you click to select Reapply the formatting of the style to the selection?, numbering will be retained and the bullet format will be lost.
Method 2: Use the Style Command on the Format Menu
- Select the text that has the bullet style applied.
- On the Format menu, click Style.
- In the Style dialog box, under Styles, click to select the custom style, and then click Modify.
- In the Modify Style dialog box, click Format, and then click Numbering.
- In the bullet gallery on the Bulleted tab, click to select the bullet you want, and then click OK.
- Click OK to close the Modify Style dialog box.
- Do one of the following:
- Click Apply to apply your changes of the style to the selected text.-or-
- Click Close to save your changes and close the Style dialog box.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: word97 8.0
Keywords: kbbug kbpending KB198325