Article ID: 198318
Article Last Modified on 10/8/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q198318
SYMPTOMS
In Microsoft Outlook, the Import Wizard may display the following behavior:
- On the last pane, the Finish button is not available.
-and-
- You cannot check any of the items beneath "The following actions will be performed"
-and-
- The Change Destination button results in a dialog box with no folders from which to select.
CAUSE
The user profile is corrupted.
RESOLUTION
Create a new user profile and run the Import Wizard again. For more information about setting up a user profile, please see the following article in the Microsoft Knowledge Base:
195478 : OL2000: (CW) User Profiles and Information Services
Keywords: kbprb KB198318