Article ID: 198053
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q198053
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you start your computer after installing a secondary video adapter, your screen may be blank.
CAUSE
This behavior can occur if your computer has a built-in video adapter and either of the following conditions exists:
- Your computer's Basic Input/Output System (BIOS) does not provide support for multiple video adapters.
- The secondary video adapter is not supported for multiple display use. For information about hardware requirements for multiple display support, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 182708
TITLE : Hardware Requirements for Multiple Display Support in Windows 98
RESOLUTION
To resolve this behavior, update your computer's BIOS or obtain a supported video adapter.
MORE INFORMATION
For more information about troubleshooting multiple display support in Windows 98/Me, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 182930
TITLE : How to Troubleshoot Multiple Display Support in Windows 98/Me
Additional query words: HWDISMM multiple monitors desktop
Keywords: kbdisplay kbfaq kbprb KB198053
