Knowledge Base

PRB: MSDN Libraries 6.0 and October 1998 Fail to Coexist

Article ID: 196786

Article Last Modified on 5/8/2001

APPLIES TO

MSDN 2003 Universal Edition

This article was previously published under Q196786

SYMPTOMS

When the MSDN Library asks you to specify the location of a CD-ROM and you specify a network or shared drive, one of the following error messages appears:

Hh : The program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

-or-

hh.exe - Application Error : The instruction at "0x5d34543c" referenced memory at "0x0000000c". The memory could not be "read".

CAUSE

Sometimes installing another version of the MSDN Library corrupts the Hhcolreg.dat file. This has been known to happen more frequently when the MSDN Library is installed from a network location.

RESOLUTION

For additional information about manually uninstalling the MSDN Library, click the article number below to view the article in the Microsoft Knowledge Base:

240350 HOWTO: Manually Uninstall the MSDN Library

Then only reinstall the most recent version of the MSDN Library.

Keywords: kbprb KB196786

Microsoft KB Archive/196786

Contents

PRB: MSDN Libraries 6.0 and October 1998 Fail to Coexist

SYMPTOMS

CAUSE

RESOLUTION